Product category:
I/O devices
News Release from: AT4 wireless
Edited by the Laboratorytalk Editorial
Team on 30 May 2003
Worldwide support for test systems
Cetecom announces a new agreement reached with Agilent Technologies in order to guarantee a global support for Cetecom test systems
Cetecom announces a new agreement reached with Agilent Technologies in order to guarantee a global support for Cetecom test systems This collaboration is the result of Cetecom continuous efforts to maintain the utmost quality for its after-sales services
This article was originally published on Laboratorytalk on 16 Dec 2002 at 8.00am (UK)
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Cetecom products will be maintained, calibrated and repaired through Agilent's global network of service centres world-wide.
Bite (Bluetooth qualification tester) and Mint (mobile communications integrated tester) customers will take advantage of this new agreement, getting the following benefits: Local service avoiding customs delays and possible shipment problems.
Test system downtime reduction due to optimized turnaround time.
Enhanced reaction time to customer issues.
Higher number of service centres around the world.
Agilent's automated servicing processes.
The customer service teams at Cetecom and Agilent will work together to satisfy requirements for automatic diagnostics, fast repair and calibration of the Bluetooth, GSM/GPRS and W-CDMA test equipment used in Bite and Mint.
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