Product category:
General lab equipment
News Release from: Eppendorf UK
Edited by the Laboratorytalk Editorial
Team on 07 April 2008
Wide service choice from Ukas-accredited
partners
Eppendorf UK's service partners now include Lab3 , alongside Peak-Service and specialists in pipette calibration European Instruments
All three partner companies are ISO 9001:2000 registered, with engineers trained by Eppendorf AG service in Hamburg and supported by Eppendorf's technical team and electronic service databank Having built a 60-year reputation as a market leader in build quality and instrument reliability, Eppendorf remains committed to providing the very highest standard of professional after-sales service by selecting dedicated service partners to meet the requirements of the scientific laboratory community
This article was originally published on Laboratorytalk on 2 Apr 2004 at 8.00am (UK)
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Albrecht Wiener, Eppendorf UK managing director, says: 'Through our expanded service partner portfolio we can offer customers even greater choice to ensure that they benefit from the full lifespan of their Eppendorf equipment.
"All service partner engineers undertake a comprehensive training programme covering our full range and, most importantly, this is delivered by Eppendorf service.
"Eppendorf's close ongoing partnership with carefully selected service companies enables their engineers to have full access to authorised replacement parts, up-to-date technical information and all software upgrades.
"So, whether customers require a service contract, routine calibration or immediate instrument repair, our appointed agents offer unrivalled knowledge of Eppendorf products and fully guaranteed servicing".
With bases in Bristol and Northampton, Lab3 has a large network of engineers covering the whole of the UK.
In addition to preventive maintenance, Lab3 provides Ukas rotational speed calibration of centrifuges and Ukas temperature calibrations of PCR machines.
Peak-Service deals with all Eppendorf instruments; Ukas accredited European Instruments calibrates and repairs Eppendorf pipettes; Eppendorf's own service expertise epServices is available for calibration and repair of manual liquid-handling products, epMotion automated pipetting systems and real-time PCR instruments. Request free introductory details about products from Eppendorf UK ...
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