Product category:
Cell/tissue handling and counting
News Release from: Guava Technologies
Edited by the Laboratorytalk Editorial
Team on 08 October 2004
Director of customer support and service
Guava Technologies announces the appointment of Gianfranco de Feo to the position of director, customer support and service
de Feo was previously associate director, genomics collaborations at Affymetrix in Santa Clara, California "Gianfranco de Feo's experience in customer support, management of collaborations and his strong commercialisation background make him an ideal choice for our rapidly growing businesses in both the Life Science and Clinical markets," said David Ferrick, vice president for biology and clinical applications at Guava Technologies
This article was originally published on Laboratorytalk on 23 Jun 2008 at 8.00am (UK)
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"He will enable us to meet the challenges and opportunities of an increasing customer base and an expanding product portfolio while maintaining our excellent track record of customer satisfaction.
"We are glad to have such a dynamic individual join our management team".
During his tenure at Affymetrix, de Feo successfully initiated a programme to leverage the company's large customer base by conceiving and building a worldwide department for genomics collaborations.
This group worked closely with the global commercial team to coordinate technology access support and strategic external collaborations.
This approach resulted in over 30 productive collaborations that led to numerous product improvements and increased customer satisfaction.
Before joining Affymetrix, de Feo held the position of field application specialist at Perkin Elmer/Applied Biosystems.
He received his PhD in the field of neuronal and embryonic development from the University of California, Los Angeles.
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