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Product category: Laboratory and scientific consultancy services
News Release from: Labformatics | Subject: Case study
Edited by the Laboratorytalk Editorial Team on 24 September 2003

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Case study describes a successful balanced scorecard approach which generated considerable cost savings at a water utility company in the USA

An example of the considerable cost savings available to laboratory managers through the deployment of performance metrics is now available from Labformatics The case study describes a successful balanced scorecard approach at a water utility company in Oregon, USA

This is the first published description of the use of the balanced scorecard framework across a laboratory enterprise and should be of interest to lab groups interested in operational performance and cost improvement.

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