Extending automation offerings through partnership

Edited by the Laboratorytalk editorial team Jul 28, 2004

The arrangement reflects Dade Behring's approach to automation, which is focused on creating individualised solutions based on customer needs and requirements

Dade Behring says that it has established a partnership with Tecan to co-market Tecan's Genesis FE 500 pre-analytical workstation.

The partnership will enable Dade Behring customers to automate essential steps in the pre-analytical work area for samples entering the laboratory.

Often this involves creating partnerships with suppliers, such as this joint effort, to provide the best products and services to make solutions that customers need.

"This is the type of intelligent partnership that leverages our strong instrument capabilities and the core competencies of our selected automation partners," said Jim Reid-Anderson, chairman, president and chief executive officer of Dade Behring.

"It is an arrangement that reflects our flexible approach to automation".

"The Dade Behring approach to solving our customers' laboratory challenges is more comprehensive than product automation alone, which in some cases may not be the entire solution for meeting individual labs' needs," said Rick Lee, corporate vice president, global marketing of Dade Behring.

"This is why, in addition to instrument innovation, we work with other suppliers of hardware and software to offer customers the best solutions," he said.

"This agreement is one such example of the kind of partnering that leads to unique solutions to meet unique customer needs".

"This partnership with Dade Behring energises Tecan's approach to providing automated solutions to labs looking for a compact, turnkey system to pre-process samples for all laboratory disciplines," said Aitor Galdos, chief executive officer of Tecan.

"It will have a global impact, in addition to a strong effect in the United States.

It is a partnership that reflects Tecan's dedication to providing flexible solutions for the widest range of automation needs of laboratory customers.".