Product category:
Laboratory information management system (LIMS)
News Release from: Thermo Fisher Scientific Informatics
Edited by the Laboratorytalk Editorial
Team on 04 September 2002
A century of customer quality audits in
ten years
Significant milestone of one hundred second party (customer) quality assurance audits in ten years for Lims supplier
Thermo LabSystems announces that it has reached the significant milestone of hosting one hundred customer quality assurance audits since it began keeping records in 1992 This total comprises audits undertaken by customers, as well as prospective customers as part of their evaluation and selection process
This article was originally published on Laboratorytalk on 16 Jul 2008 at 8.00am (UK)
Related stories
Watson Lims for Veeda Clinical Research
Veeda Clinical Research has selected its Thermo Scientific Watson Lims to automate its laboratory processes in its bioanalytical research facilies in Ahmedabad, India and Oxford, UK
On the hunt for a large-scale Lims
Hunt Biobank has selected Thermo Scientific Nautilus Lims for one of the largest population-based health studies ever undertaken, with about 100,000 participants from Norway
Computer system vendors, such as Thermo LabSystems, are subject to vendor audits (2nd party audits) by customers in industries such as pharmaceutical and food production, where the system operates in a GLP or GAMP regulated environment.
These audits, which are mandated by regulatory authorities, are conducted to gain evidence that the vendor is designing, testing, supporting, and documenting the computer system in a controlled manner.
Ian Herd, head of quality assurance at Thermo LabSystems, commented: "Such regular independent scrutiny helps to ensure our quality management system continually evolves to meet both the needs of our customers and Thermo LabSystems itself.
Further reading
Thermo's 2008 lab informatics symposium in China
Thermo Fisher Scientific has scheduled its 2008 Laboratory Informatics Symposium (LIS) to take place on 9-10 July 2008 at the Sheraton Dameisha Resort in Shenzhen, China
New SampleManager Lims functionality for ISO 17025
Thermo Fisher Scientific will introduce new functionality to its flagship SampleManager Lims that facilitates compliance with the requirements of ISO 17025: 2005, at Analytica 2008 in Munich
I am confident that this is a record number of 2nd party audits for an organisation specialising in laboratory informatics.
Over the last ten years, audits have been carried out by a cross-section of our customers in terms of geography, industry type and regulatory environment.
These range from small academic or forensic labs through to the R and D divisions of large pharma.
Here's to the next hundred!" In May 1993, Thermo LabSystems became the first laboratory informatics company in the world to achieve ISO 9001 accredited certification, using the highly acclaimed TickIT scheme for software vendors.
Thermo LabSystems received certification (number FM 24378) from the British Standards Institute, Quality Assurance; an independent certification body accredited by the United Kingdom Accreditation Service (UKAS).
Under the terms of its certification, Thermo LabSystems is also subject to 3rd party audits which include bi-annual surveillance audits and, every three years, full reassessment audits by the British Standards Institute.
Additionally, through a team of fully trained internal auditors, Thermo conducts its own scheduled programme of internal QA audits.
The scope of the company's registration is "The design, development, sales, implementation, and support of computer based laboratory information and automation systems".
In short, this encompasses all of its business activities.
Such a comprehensive quality culture is unusual in the laboratory informatics market, where subcontracting (of implementation, for example) is common and where certification is often only gained for the production phase. Request free introductory details about products from Thermo Fisher Scientific Informatics ...
• Thermo Fisher Scientific Informatics: contact details and other news
• Email this article to a colleague
• Register for the free Laboratorytalk email newsletter
• Laboratorytalk Home Page
Search the Pro-Talk network of sites
