Director of services for informatics business

Thermo Electron announces the appointment of David Champagne to the position of director of services, informatics and services

David Champagne will lead worldwide implementation, training, validation and support service for Thermo Electron's suite of laboratory informatics solutions.

Best known for its Lims products (SampleManager and Nautilus), chromatography data system client/server solution (Atlas) and data archival and knowledge management solution (eRecordManager), Thermo's informatics business was formerly known as Thermo LabSystems and Thermo Galactic.

Champagne has considerable experience delivering high-quality services and support for mission-critical software applications to global customers.

Dave's career includes a 13-year term at Lotus Development (later acquired by IBM), serving most recently as senior vice president of worldwide services.

While at Lotus/IBM, he led a global support and service organisation of over 1200 service professionals that addressed the needs of customers in over 80 countries.

More recently, Champagne was president and CEO of ProActivity Software, an early-stage venture that provides business process analysis solutions, and President and CEO of Upspring Software, a development tools vendor, before it was acquired by MKS.

Billy McKnight, general manager of Thermo's informatics business, commented: "Dave's deep understanding of what it takes to be successful in enterprise software and his global management experience strengthens our ability to meet the growing service demands of our most strategic customers.

Our large customers are telling us that they want to standardise on laboratory software solutions from one supplier that can be deployed and supported at multiple sites around the world.

Dave has successfully delivered implementation, training and support services for Global 1000 customers for the past 15 years with both large and high growth vendors.

As such, he is ideally suited to the role and a key addition to our leadership team." Champagne holds a BS in industrial engineering from the University of Massachusetts and an MBA from Bryant College.

He will be based out of Thermo's offices in Beverly, MA, USA.

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